Privacy Policy
Effective Date: October 14, 2025
Labelems Solution Limited (“we,” “our,” or “the Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or representatives.
Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Such as your name, organization, address, telephone number, and email, especially when you contact us, request a quote, register for mentoring or training, or subscribe to updates.
- Business Details: Information relating to your company and service needs, including procurement and contractual preferences, project specifications, or delivery details.
- Website Usage Data: When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, and browsing patterns using standard analytics tools.
- Other Communications: Records of correspondence, feedback, or customer support queries.
How We Use Your Information
We use your information solely for the following purposes:
- To provide, deliver, and improve our services, including responding to inquiries and fulfilling contracts.
- To maintain records for administrative, legal, and business purposes.
- To communicate with you regarding our services, updates, events, or marketing (with your consent where required).
- To enhance the user experience on our website and support site security.
How We Share Your Information
We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only when necessary to:
- Perform contractual services (for example, logistics or payment processing providers).
- Comply with legal obligations or regulatory requirements.
- Enforce our terms of service or protect company rights, property, and safety.
All third parties are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Only staff and partners who require access to your personal data for business purposes are granted access.
Your Rights
Depending on your location and applicable laws (including Nigeria’s NDPR and GDPR if you are in the UK/EU), you may have the right to:
- Request access to or correction of your personal information.
- Object to or restrict the processing of your data.
- Request deletion of your data where it is no longer needed.
- Withdraw consent for marketing communications at any time.
Requests for these rights should be directed to us using the contact details below.
Data Retention
We retain your information only as long as necessary to fulfill the purposes stated above, meet legal obligations, resolve disputes, and enforce our agreements.
Cookies
Our website may use cookies and similar technologies to provide a tailored experience. You can adjust your browser settings to manage cookies or decline them, but this may affect some website functionalities.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law, our practices, or site functionality. All updates will be posted on this page with an updated effective date.
Contact Us
To ask questions or exercise any of your privacy rights, please contact us at:
Labelems Solution Limited
Plot 42 Elioparanwo Road, Off Ada George Road, Port Harcourt
Tel: +234 (0)708 975 0722
Email: info@label.douglastechnologiesng.com
By using our website or services, you agree to the terms of this Privacy Policy.